COVID-19

The Green Hills Public Library District conducts its operation with the highest regard for the health and safety of its employees and the public.  We have been continuing to monitor COVID-19 updates from public health authorities.  This page contains information about the Library’s current service offerings.

Public Hours of Operation: 

Monday-Friday: 10am-8pm
Saturday: 11am-4pm
Sunday: 1-3pm

Virtual/phone service will be available one hour before we open to the public and one hour after we close to the public.

Key Information You Need to Know Before You Visit the Library:

  • Extra precautions will be taken to ensure the safety of patrons and staff. Safety protocols will be followed which includes requiring face masks that cover the mouth and nose, enforcing physical distancing, regularly disinfecting frequently touched surfaces.
  • We are encouraging short stays in the Library.
  • Available services include material returns, browsing and checkouts, Library card registration, Doorside Delivery, virtual programming and take-home crafts, and all of the Library’s online offerings.
  • Limited services include:
    • Self-serve equipment (i.e. computers, scan/fax/copy). Staff assistance is unavailable.
    • Computers will be limited to enforce physical distancing. Computer sessions will be limited to 30 minutes to accommodate the needs of our community.
    • A limited number of laptops are available for checkout.
    • A limited number of study tables are available for checkout.
    • Account payments are limited to credit cards.
    • Reference and Readers Advisory Assistance is provided by phone, email, or chat.
  • Suspended services include newspapers, in-person programming and outreach, private study rooms, Meeting Room reservations, general seating/tables, iPads, Youth Services Play Area, Screened Porch Room, The Hangout, Quiet Reading Room, Notary service, in-Library use item checkout, and volunteer program.

Other Questions & Answers

Will the Library still offer curbside pickup service once you reopen on February 1, 2021?
Staff from our public service departments (Adult Services, Youth Services, and Circulation Services) were all assigned to curbside service during the Library’s closure from November 18–January 31.  Once the Library reopens, we will need these staff members to return to their departments to ensure that we can provide our available in-person services.

What if I am uncomfortable coming into the Library but want to utilize your services?
We currently offer Doorside Delivery, which is free delivery of Library materials straight to your doorstep.  Also, many of our services can be accessed through our 24/7 Library.

What is included in your 24/7 Library? 
Our 24/7 Library allows you to access materials and resources free of charge in the comfort of your own home.  Some of these resources include:

What if I don’t have a Library card? 
You can gain instant access to our online resources, including the links listed above, by signing up for an instant digital Library card online.

Why is it taking so long for returned items to be checked in? 
All returned items are being quarantined before being checked in.  Quarantine of materials may last for up to eight days.  Rest assured, there will be no overdue fines for items that become overdue while in quarantine.

Can I request items from other libraries?
Delivery service is continuing between libraries.  Please be aware that not all libraries have reinstated interlibrary loan services, and as a result, availability may be limited.

What kind of program offerings are available? 
Although in-person programming has been suspended for the time being, the Library is offering virtual programming offerings, which may include craft kits to be completed at home.  Updates and information on upcoming programs will be shared on the Adult Services PageYouth Services Page, and Library’s Facebook page.

Who can I contact if I have additional questions?
Please call us at 708-598-8446 or email ghpl@greenhillslibrary.org.

Additional Resources