The Green Hills Public Library District conducts its operation with the highest regard for the health and safety of its employees and the public. We have been continuing to monitor updates regarding COVID-19, also known as coronavirus, from various public health authorities including Centers for Disease Control and Prevention, Illinois Department of Public Health, and Cook County Department of Public Health.
We will be reopening our services in phases, outlined below.
The Library building remains closed to the public, but staff are onsite to offer virtual and phone services during all normal operational hours. Home delivery of materials to patrons will begin within a week of staff returning to work onsite. The book drop on the exterior of the building will be reopened so that patrons can start returning materials. All returned materials will be quarantined in accordance with guidelines issued by relevant authorities.
The Library will open to the public with limited hours and services. Face masks will be required upon entry into the building. Quarantine of returned materials and virtual/phone services will continue. In order to safely maintain workflow, we will open one hour later and close one hour earlier than normal operating hours. This will provide staff with the ability to safely complete tasks on the public service floor, such as shelving. Services that allow for safety of community members and staff will be available or limited. Services that do not allow for safe physical distancing will be temporarily suspended.
Public Hours of Operation:
Virtual/phone service will be available one hour before we open to the public and one hour after we close to the public.
Key Information You Need to Know Before You Visit the Library
This phase will remain in effect until it is safe to reintroduce limited or suspended services. In general, this phase provides access to the building, materials, and limited services.
In light of the economic hardship that community members may be facing, we are offering a limited forgiveness program to alleviate fines or fees that might prevent community members from taking advantage of the Library during this time.
Terms and Conditions:
Why is it taking so long for returned items to be checked in?
All returned items are being quarantined for a period of three days. We will process these materials after this quarantine period. Rest assured, no overdue fines will be assessed.
What is included in your 24/7 Library?
Our 24/7 Library allows you to access materials and resources free of charge in the comfort of your own home. Some of these resources include:
What if I don’t have a Library card?
You can gain instant access to our online resources, including the links listed above, by signing up for an instant digital Library card online.
Can I request items from other libraries?
Delivery service between libraries is temporarily suspended. Currently, patrons may only place holds on items from their home library.
What kind of program offerings are available?
Although in-person programming has been suspended for the time being, the Library still plans to offer its highly anticipated annual Summer Reading Program which kicks off on Monday, June 15. This year’s program will be tracked online, with additional activities of which patrons of all ages can participate. This is an all-ages program, with prizes sponsored by the Friends of the Library. For those who don’t want to participate online, staff will be available to help patrons register and log their reading over the phone. With regard to other programming efforts, the Library is seeking virtual programming offerings, which may include craft kits to be completed at home. Updates and information on upcoming programs will be shared on the Adult Services Page, Youth Services Page, and Library’s Facebook page.
Who can I contact if I have additional questions?
Please call us at 708-598-8446 or email email@example.com.